Mobile & Air pods Cleaning Kit

LE 350.00 LE 250.00 SAVE 29%
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Feature:    

1. Earbuds Cleaning Pen: The Earbuds Cleaning Pen can clean the whole set of Bluetooth earbuds, from the small holes of earbuds to the charging bin.    

2. Multi-face cleaning: 3 in-1 multifunctional design. The tip of the cleaning pen is a metal tip, which can clean the small parts and holes of the earplugs. There is a soft microfiber brush under the pen tip, which can easily clean the earphone sound hole and other parts, as well as the microphone hole and sound hole of the mobile phone. The other end of the pen is a soft flocking sponge head, which can clean the charging compartment of your earphones, and there is no dead angle at 360°    

3. Pen-shaped Portable: The dust cleaner is designed with a pen shape, it is lightweight and easy to carry.It can be used anytime and anywhere.10.8cm/4.2 inch.    

4. High Quality: Made of high-quality plastic, it will not damage the earplug components and holes.    

5. Wide Application: The earbuds cleaning pen is suitable for Bluetooth earbuds, headsets, phones, cameras, computers, tablets, and other digital products.    


Package List:    

1 X Cleaning Pen  

Return & Refund Policy

1. Return Due To Change Of Mind

vitsel Egypt will happily accept returns due to change of mind as long as a request to return is received by us within 14 days of receipt of item and are returned to us in original packaging, unused and in resealable condition.

Return shipping expenses will be paid by the customer ,as long as the product doesn't have any manufacturing defects.
Once returns are received and accepted, refunds will be processed to store credit for a future purchase or Cash. We will notify you once this has been completed through email or phone call.

2. Warranty Returns

Vitsel Egypt is providing a 14-days warranty over all the products against manufacturing defects.

We'll accept any valid warranty claim within 14-days of receipt of items.

Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.

Upon return receipt of items for warranty claim, you can expect vitsel Egypt to process your warranty claim within 3-4 days.

Once warranty claim is confirmed, you will receive the choice of:

(a) refund to your payment method

(b) a refund in store credit

(c) a replacement item sent to you (if stock is available)  

3. Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, the customer will be charged the shipping expenses of the order according to the destination city.

 

 

Shipping Fees & Policy

By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.


1. General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.


2. Shipping Costs

Shipping costs are calculated during checkout based on the destination City in the order. Payment for shipping will be collected with the purchase.

You can find the shipping rates for different cities in the below table:

City

Delivery Time

Shipping Cost

Cairo & Giza 3 - 4 Days 35 EGP
Alexandria 3 - 4 Days 45 EGP
Delta Cities 4 - 5 Days 55 EGP
Fayoum - Beni Suef - Menya - Assiout 5 - 7 Days 75 EGP
Sohag - Qena - Hurghada - Gouna 5 - 7 Days 95 EGP
Luxor - Aswan - Red Sea  5 - 7 Days 110 EGP

 

3. Dispatch Time

Orders are usually dispatched within 2 business days of payment of order.Our warehouse operates on Saturday - Thursday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4. Items Out Of Stock

If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item.

5. Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

6. Tracking Notifications

Upon dispatch, customers will receive an email to notify the customer that the has been dispatched to the shipping company.After that, the shipping company will contact you to arrange the delivery of your order.

7. Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service and explain the situation to the representative.

8. Process for parcel lost in-transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

9. Items Out Of Stock

If an item is out of stock, we will wait for the item to be available before dispatching your order. Existing items in the order will be reserved while we await this item. 

10. Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

11. Customer service

For all customer service enquiries, please phone us at +201018791296